| Customization: | Available |
|---|---|
| Certification: | CE |
| Condition: | New |
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Our Services
(1)Technical Support
1. Free consultant service, help customers to make project feasibility analysis.
2. We provide the relevent product information of the series for customer's reference.
3. We offer the designing, installment drawing and necessary information for production according to customer's real situation.
4. We inform the models, technical index and request, suppliers and reference price of all necessary raw materials for production.
5. We advise customers how to solve the usual machine fault.
6. We can supply the technicians to operate the machine.
(2)After-sale Service
1. The machines are tested and have trial production in our factory before leaving our factory and they are shipped out only after the customers are satisfied with them.
2. When the machines are tested, our technicians will train the customers' technicians in theory and practice till they grasp the skills.
3. When the machines are delivered to the customers, we can go to customer's factory to install, test the machines, and to train again before the operation staff start working.
4. During this period of one year warranty, if the machines were damaged by non-artificial reasons, we are responsible for repairing or changing parts.
5. During this period of warranty, if there is something wrong with the machine, we are responsible to provide project for solving this problem at the soonest, and help customers to restore production as soon as possible.
6. After the warranty, we charge only cost price for maintaining the machines within three years.
7. Other after-sale terms can be agreed by buyer and seller in addition.
1) Which machine suitable for me? How can I chose?
All our machine is customized for a big factory or a small business.
1. To figure out the product you will pack
2. The dimension of the product or the dimension of the packing bag
Length, width and height? Weight per bag?
3. Bag type
If you are not sure, we can help you to fine a perfet bags and provide you a project for you to choose.
2) It's the machine durable or ensure long-time use?
1. We have spare part production department most of our spare part is producing by our factory and our engineers master every part will good to the running of the machine.
2. Well maintain is not to be ignored
3) How long the delivery date?
The small machine is 15-20days and the large machine will be 20-45 days.
4) How about the After-sale service?
We have professional after-sale technical team, we can make you a video to show you how to fix and installation.
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